PAYMENT METHODS:
REFUNDS / RETURNS / CANCELLATIONS:
Refunds are offered on a per-case basis. If something was special ordered, we may choose to offer no refund, but in the case we do, items may be subject to a 20% re-stocking fee. Returns for credit are usually full credit applied to your next order. Returns for refund or cancellations prior to shipment will not include the PayPal transaction fee which is no longer refundable as of October 2019. This is usually around 3.4% of the total transaction value. Please keep this in mind when considering a refund!
Any returns must be in the original packaging and sellable as new again. Do not send back items not in their original packages as credit will not be applied.
Marklin New-Items Pre-Order Policy & CANCELLATIONS:
Marklin pre-order payments are NON-REFUNDABLE. Any cancellation of Marklin pre-orders will not be refunded. You can cancel a pre-order, but the deposit paid is not refundable nor transferable. If you cancel the pre-order - you surrender your pre-payment.
CONTACT INFORMATION:
3726 Carmel Avenue
Irvine, CA 92606 USA
Tel (949) 981-7643
FOR ORDERS OR INQUIRIES,
CLICK HERE TO SEND AN EMAIL
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