Z-SCALE MODEL RAILROADING SUPPLIES

SHIPPING INFORMATION:

VERY IMPORTANT NOTE ABOUT OUR SHIPPING RATES!
Note that our website does not smartly calculate shipping. You
will find that our rates appear high when checking out, but we
will refund any excess shipping minus small handling fees.
One example is that if your package is $2.50 to ship, we may
charge $2.99. Or, if it costs us $25, we may add a few dollars.

One example is in this cart shown here. Our customer has carted
several Rokuhan small items. Note that their rate comes out to
$21! Once we receive the order, we pack it, then we return the
excess. In this situation, we charged only $8.99 for Priority
Mail to the opposite end of the country. A customer in the West
would have been charged $6.99. This is only one example and if
you are unsure about something, please let us know. We can
work something out to make sure you are satisfied.


click image to open larger version in a new window

PACKAGING DETAIL:

The z.scale.hobo has been trained by a certified UPS/FEDEX expert
in packaging "technology." This means that your items will be
securely packed and will arrive in good condition.

SERVICES:

Domestic U.S.A.:

  • U.S. Postal Service
  • for smaller packages (buildings, figures, accessories)

  • FedEx Ground/Home Delivery
  • for Noch layouts and larger packages

    If you buy a layout and only have a postal address, there may
    be an additional fee to change to Priority Mail. Or it may be
    possible that the layout cannot be shipped to you. The
    exception to this is the option where you have a layout
    drop-shipped from Noch in Germany directly to you. If in doubt,
    don't give up, please contact us for clarification.

    NOTE: There will a $10 "additional handling" charge for
    deliveries made to rural route addresses via FedEx.

International Shipments:

Note that if you check out on our site WITHOUT contacting z.scale.hobo
for a quote, all of our shipping fees are stated for DOMESTIC USA
ONLY. This is noted with our items that say "SHIPPED to USA" in the
item description in your shopping cart.

Quotes should be requested PRIOR to placing an order. The quote
will be given based on the size and weight of the order. Various
shipping methods can be used, however Priority Mail International
is recommended and the only service that provides you with a
guarantee of receipt! Use lesser services at your own risk.

  • U.S. Postal Service
    FIRST CLASS INTERNATIONAL
  • for smaller packages (buildings, figures, accessories)

    NOTE: No tracking is available with this service;
    z.scale.hobo will not be responsible for lost
    shipments! Use at your own risk. By choosing this
    shipping method, you, the buyer agree that you
    waive your right to an "item not received" claim
    with either PayPal OR your credit card company.

  • U.S. Postal Service
    INTERNATIONAL PRIORITY MAIL
  • for smaller packages (buildings, figures, accessories)

    NOTE: Safest and most recommended international service.
    Includes tracking plus insurance up to declared value.
    z.scale.hobo will ensure your package arrives safely!
    Considerably more expensive than 1st Class International.

If you have any questions or comments, please write a message:

CONTACT INFORMATION:
Irvine, CA 92606
Tel (949) 981-7643
FOR ORDERS OR INQUIRIES,
CLICK HERE TO SEND AN EMAIL


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